Shipping Policy


We ship worldwide.

All shipping options available to your address will show upon checkout. If your country does not appear, reach out to us Aquí for a Shipping Estimate.

We ship from Oaxaca, Mexico, with costs based on volumetric weight. Any excess shipping fees paid are refunded, and we use the most cost and time-efficient shipping option available to us.

Lower shipping costs are prioritized, thus we package in a pouch whenever possible for a lower volumetric weight. Should you wish for your item to be boxed instead, send us a message Aquí so we can send you a custom shipping estimate.

*Larger items/packaging incur higher shipping costs due to its volume.

Transit Time

We are a tiny team and in light of necessary safety precautions, we’ve had to reduce shipping to once a week—on Tuesdays/Wednesdays. Also, note that due to a general increase in shipping volume, couriers may sometimes take up to 2-3 days to dispatch packages. In any case, we will try our best to get your package to you at the fastest possible time. 

  • International Express Service
    • Approx. 3-5 business days 
  • International Postal Service
    • Approx. 10-20 business days depending on destination
    • *Best for smaller items that fit in a 12” x 18” pouch.

A tracking number will be sent once your package has shipped. We will not be responsible for items lost or damaged during transit.

*Should you prefer a different shipment option, email usat or get in touch Aquí.

Customs Duties & Taxes

Certain orders may experience customs delays and charges which we, unfortunately, have no control over.

Any applicable customs duties & taxes are assessed upon delivery, to be shouldered by the recipient. We also suggest checking with your local post to avoid unexpected charges.